Privacy Policy

Privacy Policy – Cantrell’s Flooring IncS

At Cantrell’s Flooring IncS ("we," "our," or "us"), protecting your privacy is a top priority. This Privacy Policy explains how we gather, use, disclose, and safeguard your personal information when you access or make purchases through our website: https://www.cantrellsflooringincs.com (the "Site").

1. Information We Collect

Personal Information
When you place an order or interact with our Site, we may collect:

  • Full name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify and other trusted payment gateways)

Automatically Collected Information
We may also gather certain technical data about your visit, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Date and time of access

  • Referring URLs

2. How We Use Your Information
We use your data to:

  • Process and fulfill your orders

  • Respond to your inquiries and provide support

  • Prevent fraud and assess potential risks

  • Enhance our website, products, and services

  • Send marketing communications only with your consent

3. Sharing Your Information
We do not sell or lease your personal information. Data may be shared with third parties solely for business operations and order fulfillment, including:

  • Shopify (e-commerce platform)

  • Payment processors

  • Shipping and logistics partners

All third parties are contractually required to protect your data and use it only for the intended purposes.

4. Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to inaccurate information

  • Request deletion of personal data, subject to legal and business requirements

To exercise your rights, please contact us at support@cantrellsflooringincs.com.

5. Data Retention
We retain personal data only as long as necessary to complete transactions, maintain records, and comply with legal obligations. Analytical data may be kept longer for site performance and improvement purposes.

6. Cookies and Tracking
Our Site uses cookies and similar technologies to enhance user experience, monitor traffic, and personalize content. You may disable cookies in your browser, though some site features may be affected.

7. Third-Party Links
The Site may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage reviewing their privacy policies before submitting any personal information.

8. Security
We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

9. Children’s Privacy
Our Site is not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the revised effective date. We encourage you to check back regularly.

11. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please reach out to:

Cantrell’s Flooring IncS
16051 Pinto Rd
North Fort Myers, FL 33903, United States
📞 Phone: +1 239-652-0195
📧 Email: support@cantrellsflooringincs.com
🕘 Business Hours: Monday – Friday, 9:00 AM – 3:00 PM (EST)